Realtime Eligibility High Failure Rate - Meritain Health

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Apr 08, 2025 - 10:30 EDT

Monitoring

Meritain Health now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Apr 08, 2025 - 09:26 EDT

Investigating

A high failure rate of 25% has been detected for Meritain Health.
Posted Apr 08, 2025 - 09:18 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Meritain Health).