Realtime Eligibility High Failure Rate - Medicaid New Jersey

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted May 19, 2026 - 16:40 EDT

Monitoring

Medicaid New Jersey now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted May 19, 2026 - 15:38 EDT

Investigating

A high failure rate of 27% has been detected for Medicaid New Jersey.
Posted May 19, 2026 - 15:34 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicaid New Jersey).