Realtime Eligibility High Failure Rate - BCBS Massachusetts
Incident Report for Realtime Dashboard
Resolved
This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Nov 20, 2024 - 11:16 EST
Monitoring
BCBS Massachusetts now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 20, 2024 - 10:16 EST
Investigating
A high failure rate of 20% has been detected for BCBS Massachusetts.
Posted Nov 20, 2024 - 10:10 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Massachusetts).