Realtime Eligibility High Failure Rate - Blue Cross Illinois (Medicare Advantage)

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Jan 12, 2026 - 21:16 EST

Monitoring

Blue Cross Illinois (Medicare Advantage) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jan 12, 2026 - 20:14 EST

Investigating

A high failure rate of 64% has been detected for Blue Cross Illinois (Medicare Advantage).
Posted Jan 12, 2026 - 17:20 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Blue Cross Illinois (Medicare Advantage)).