Realtime Eligibility High Failure Rate - Medicaid Indiana

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Sep 16, 2025 - 01:34 EDT

Monitoring

Medicaid Indiana now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Sep 16, 2025 - 00:32 EDT

Investigating

A high failure rate of 92% has been detected for Medicaid Indiana.
Posted Sep 16, 2025 - 00:18 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicaid Indiana).