Realtime Eligibility High Failure Rate - BCBS Nebraska

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Nov 14, 2025 - 12:42 EST

Monitoring

BCBS Nebraska now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 14, 2025 - 11:40 EST

Investigating

A high failure rate of 18% has been detected for BCBS Nebraska.
Posted Nov 14, 2025 - 11:36 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Nebraska).