Realtime Eligibility High Failure Rate - Sunshine Health (formerly known as Sunshine State Health Plan)
Incident Report for Realtime Dashboard
Resolved
This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Nov 20, 2024 - 12:50 EST
Monitoring
Sunshine Health (formerly known as Sunshine State Health Plan) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 20, 2024 - 11:48 EST
Investigating
A high failure rate of 17% has been detected for Sunshine Health (formerly known as Sunshine State Health Plan).
Posted Nov 20, 2024 - 11:28 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Sunshine Health (formerly known as Sunshine State Health Plan)).
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