Realtime Eligibility High Failure Rate - BCBS Florida - Florida Blue

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Oct 19, 2025 - 16:50 EDT

Monitoring

BCBS Florida - Florida Blue now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Oct 19, 2025 - 15:48 EDT

Investigating

A high failure rate of 31% has been detected for BCBS Florida - Florida Blue.
Posted Oct 19, 2025 - 15:44 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Florida - Florida Blue).