Realtime Eligibility High Failure Rate - AmeriHealth Administrators

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Nov 04, 2025 - 21:12 EST

Monitoring

AmeriHealth Administrators now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 04, 2025 - 20:10 EST

Investigating

A high failure rate of 64% has been detected for AmeriHealth Administrators.
Posted Nov 04, 2025 - 19:48 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (AmeriHealth Administrators).