Realtime Eligibility High Failure Rate - Arizona Complete Health - Complete Care Plan

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.

Posted Nov 14, 2025 - 12:30 EST

Monitoring

Arizona Complete Health - Complete Care Plan now is operating within acceptable limits. Availity continues to closely monitor this connection for stability

Posted Nov 14, 2025 - 11:28 EST

Investigating

A high failure rate of 50% has been detected for Arizona Complete Health - Complete Care Plan.

Posted Nov 14, 2025 - 11:08 EST

This incident affected: Realtime Eligibilty Payer Connectivity and Response (Arizona Complete Health - Complete Care Plan).