Realtime Eligibility High Failure Rate - Johns Hopkins Healthcare (EHP/Priority Partners)

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.

Posted Mar 21, 2025 - 08:26 EDT

Monitoring

Johns Hopkins Healthcare (EHP/Priority Partners) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability

Posted Mar 21, 2025 - 07:24 EDT

Investigating

A high failure rate of 40% has been detected for Johns Hopkins Healthcare (EHP/Priority Partners).

Posted Mar 21, 2025 - 07:18 EDT

This incident affected: Realtime Eligibilty Payer Connectivity and Response (Johns Hopkins Healthcare (EHP/Priority Partners)).