Realtime Eligibility High Failure Rate - BCBS North Carolina
Incident Report for Realtime Dashboard
Resolved
This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Nov 20, 2024 - 12:26 EST
Monitoring
BCBS North Carolina now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 20, 2024 - 11:24 EST
Investigating
A high failure rate of 19% has been detected for BCBS North Carolina.
Posted Nov 20, 2024 - 11:18 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS North Carolina).