Realtime Eligibility High Failure Rate - BCBS Arizona

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Jan 12, 2026 - 19:24 EST

Monitoring

BCBS Arizona now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jan 12, 2026 - 18:22 EST

Investigating

A high failure rate of 11% has been detected for BCBS Arizona.
Posted Jan 12, 2026 - 18:20 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Arizona).