Realtime Eligibility High Failure Rate - Medicaid DC
Incident Report for Realtime Dashboard
Resolved
This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Nov 20, 2024 - 15:36 EST
Monitoring
Medicaid DC now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 20, 2024 - 14:36 EST
Investigating
A high failure rate of 20% has been detected for Medicaid DC.
Posted Nov 20, 2024 - 14:24 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicaid DC).