Realtime Eligibility High Failure Rate - Medicare

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Feb 04, 2026 - 11:46 EST

Monitoring

Medicare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Feb 04, 2026 - 10:44 EST

Investigating

A high failure rate has been detected for 2 Medicare payer(s).

Medicare Illinois Part B is failing at 16.67%
Medicare Colorado Part B is failing at 14.29%
Posted Feb 04, 2026 - 10:36 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicare).