Realtime Eligibility High Failure Rate - TriCare
Incident Report for Realtime Dashboard
Resolved
This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Nov 20, 2024 - 15:28 EST
Monitoring
TriCare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 20, 2024 - 14:28 EST
Investigating
A high failure rate has been detected for 1 TriCare payer(s).

TRICARE West is failing at 15.38%
Posted Nov 20, 2024 - 14:22 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (TriCare).