Realtime Eligibility High Failure Rate - Medicaid Illinois

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted May 03, 2026 - 08:59 EDT

Monitoring

Medicaid Illinois now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted May 03, 2026 - 07:57 EDT

Investigating

A high failure rate has been detected for 1 Medicaid Illinois payer(s).

Medicaid Illinois is failing at 100%
Posted May 03, 2026 - 05:11 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicaid Illinois).