Realtime Eligibility High Failure Rate - BCBS Illinois

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Jan 20, 2026 - 06:36 EST

Monitoring

BCBS Illinois now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jan 20, 2026 - 05:34 EST

Investigating

A high failure rate of 39% has been detected for BCBS Illinois.
Posted Jan 20, 2026 - 05:14 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Illinois).