Realtime Eligibility High Failure Rate - BCBS Louisiana

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Feb 04, 2026 - 09:42 EST

Monitoring

BCBS Louisiana now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Feb 04, 2026 - 08:40 EST

Investigating

A high failure rate of 45% has been detected for BCBS Louisiana.
Posted Feb 04, 2026 - 05:54 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Louisiana).