Realtime Eligibility High Failure Rate - BCBS Tennessee

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Nov 04, 2025 - 23:16 EST

Monitoring

BCBS Tennessee now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 04, 2025 - 22:14 EST

Investigating

A high failure rate of 20% has been detected for BCBS Tennessee.
Posted Nov 04, 2025 - 22:12 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Tennessee).