Realtime Eligibility High Failure Rate - BCBS North Carolina

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Nov 04, 2025 - 16:36 EST

Monitoring

BCBS North Carolina now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 04, 2025 - 15:34 EST

Investigating

A high failure rate of 10% has been detected for BCBS North Carolina.
Posted Nov 04, 2025 - 15:22 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS North Carolina).