Realtime Eligibility High Failure Rate - United Healthcare
Incident Report for Realtime Dashboard
Resolved
This incident has been resolved.
Posted Apr 29, 2024 - 08:28 EDT
Monitoring
United Healthcare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Apr 29, 2024 - 07:26 EDT
Investigating
A high failure rate has been detected for 2 United Healthcare payer(s).

All Savers Insurance (United HealthOne) is failing at 66.67%
Golden Rule is failing at 33.33%
Posted Apr 29, 2024 - 07:16 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (United Healthcare).