Realtime Eligibility High Failure Rate - Medicaid Maryland DHMH

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Nov 04, 2025 - 14:58 EST

Monitoring

Medicaid Maryland DHMH now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 04, 2025 - 13:56 EST

Investigating

A high failure rate of 12% has been detected for Medicaid Maryland DHMH.
Posted Nov 04, 2025 - 13:50 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicaid Maryland DHMH).