Realtime Eligibility High Failure Rate - United Healthcare
Incident Report for Realtime Dashboard
Resolved
This incident has been resolved.
Posted Nov 20, 2024 - 17:20 EST
Monitoring
United Healthcare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 20, 2024 - 16:18 EST
Investigating
A high failure rate has been detected for 1 United Healthcare payer(s).

Golden Rule is failing at 20%
Posted Nov 20, 2024 - 16:14 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (United Healthcare).