Realtime Eligibility High Failure Rate - BCBS Florida - Florida Blue

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Sep 16, 2025 - 03:14 EDT

Monitoring

BCBS Florida - Florida Blue now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Sep 16, 2025 - 02:12 EDT

Investigating

A high failure rate of 21% has been detected for BCBS Florida - Florida Blue.
Posted Sep 16, 2025 - 02:08 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Florida - Florida Blue).