Realtime Eligibility High Failure Rate - BCBS Arizona

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted May 19, 2026 - 10:08 EDT

Monitoring

BCBS Arizona now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted May 19, 2026 - 09:06 EDT

Investigating

A high failure rate of 20% has been detected for BCBS Arizona.
Posted May 19, 2026 - 07:12 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Arizona).