Realtime Eligibility High Failure Rate - BCBS Arkansas

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Nov 04, 2025 - 16:16 EST

Monitoring

BCBS Arkansas now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 04, 2025 - 15:14 EST

Investigating

A high failure rate of 13% has been detected for BCBS Arkansas.
Posted Nov 04, 2025 - 15:08 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Arkansas).