Realtime Eligibility High Failure Rate - BCBS Michigan (Medicare Advantage)

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Jan 20, 2026 - 12:22 EST

Monitoring

BCBS Michigan (Medicare Advantage) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jan 20, 2026 - 11:22 EST

Investigating

A high failure rate of 10% has been detected for BCBS Michigan (Medicare Advantage).
Posted Jan 20, 2026 - 11:12 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Michigan (Medicare Advantage)).