Realtime Eligibility High Failure Rate - AmeriHealth Administrators

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Oct 20, 2025 - 07:06 EDT

Monitoring

AmeriHealth Administrators now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Oct 20, 2025 - 06:06 EDT

Investigating

A high failure rate of 12% has been detected for AmeriHealth Administrators.
Posted Oct 20, 2025 - 03:48 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (AmeriHealth Administrators).