Realtime Eligibility High Failure Rate - BS California

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Nov 04, 2025 - 17:16 EST

Monitoring

BS California now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 04, 2025 - 16:14 EST

Investigating

A high failure rate of 18% has been detected for BS California.
Posted Nov 04, 2025 - 16:08 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BS California).