Realtime Eligibility High Failure Rate - Blue Cross Illinois (Medicare Advantage)

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Feb 02, 2026 - 15:04 EST

Monitoring

Blue Cross Illinois (Medicare Advantage) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Feb 02, 2026 - 14:02 EST

Investigating

A high failure rate of 12% has been detected for Blue Cross Illinois (Medicare Advantage).
Posted Feb 02, 2026 - 13:22 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Blue Cross Illinois (Medicare Advantage)).