Realtime Eligibility High Failure Rate - Medicare

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Jan 12, 2026 - 18:34 EST

Monitoring

Medicare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jan 12, 2026 - 17:32 EST

Investigating

A high failure rate has been detected for 1 Medicare payer(s).

Medicare Illinois Part B is failing at 11.76%
Posted Jan 12, 2026 - 17:26 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicare).