Realtime Eligibility High Failure Rate - Medicare

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Sep 15, 2025 - 19:40 EDT

Monitoring

Medicare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Sep 15, 2025 - 18:38 EDT

Investigating

A high failure rate has been detected for 1 Medicare payer(s).

Medicare Colorado Part B is failing at 100%
Posted Sep 15, 2025 - 18:32 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicare).