Realtime Eligibility High Failure Rate - Medicaid Virginia
Incident Report for Realtime Dashboard
Resolved
This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Nov 20, 2024 - 13:08 EST
Monitoring
Medicaid Virginia now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 20, 2024 - 12:06 EST
Investigating
A high failure rate of 10% has been detected for Medicaid Virginia.
Posted Nov 20, 2024 - 11:58 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicaid Virginia).