Realtime Eligibility High Failure Rate - BCBS Alabama

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Sep 16, 2025 - 07:20 EDT

Monitoring

BCBS Alabama now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Sep 16, 2025 - 06:20 EDT

Investigating

A high failure rate of 11% has been detected for BCBS Alabama.
Posted Sep 16, 2025 - 06:18 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Alabama).