Realtime Eligibility High Failure Rate - BCBS Oklahoma

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Mar 21, 2025 - 15:24 EDT

Monitoring

BCBS Oklahoma now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Mar 21, 2025 - 14:22 EDT

Investigating

A high failure rate of 10% has been detected for BCBS Oklahoma.
Posted Mar 21, 2025 - 14:20 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Oklahoma).