Realtime Eligibility High Failure Rate - Johns Hopkins Healthcare (EHP/Priority Partners)

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Nov 14, 2025 - 16:34 EST

Monitoring

Johns Hopkins Healthcare (EHP/Priority Partners) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 14, 2025 - 15:32 EST

Investigating

A high failure rate of 21% has been detected for Johns Hopkins Healthcare (EHP/Priority Partners).
Posted Nov 14, 2025 - 15:24 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Johns Hopkins Healthcare (EHP/Priority Partners)).