Realtime Eligibility High Failure Rate - Medicaid Virginia

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Jan 20, 2026 - 10:50 EST

Monitoring

Medicaid Virginia now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jan 20, 2026 - 09:48 EST

Investigating

A high failure rate of 10% has been detected for Medicaid Virginia.
Posted Jan 20, 2026 - 09:46 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicaid Virginia).