Realtime Eligibility High Failure Rate - Medicare

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Apr 07, 2026 - 12:48 EDT

Monitoring

Medicare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Apr 07, 2026 - 11:46 EDT

Investigating

A high failure rate has been detected for 1 Medicare payer(s).

Medicare Illinois Part B is failing at 12.5%
Posted Apr 07, 2026 - 11:44 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicare).