Realtime Eligibility High Failure Rate - BCBS South Carolina

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Nov 14, 2025 - 12:30 EST

Monitoring

BCBS South Carolina now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 14, 2025 - 11:28 EST

Investigating

A high failure rate of 24% has been detected for BCBS South Carolina.
Posted Nov 14, 2025 - 11:20 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS South Carolina).