Realtime Eligibility High Failure Rate - Ambetter from Buckeye Health Plan (Marketplace)

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.

Posted Mar 21, 2025 - 10:10 EDT

Monitoring

Ambetter from Buckeye Health Plan (Marketplace) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability

Posted Mar 21, 2025 - 09:08 EDT

Investigating

A high failure rate of 11% has been detected for Ambetter from Buckeye Health Plan (Marketplace).

Posted Mar 21, 2025 - 08:58 EDT

This incident affected: Realtime Eligibilty Payer Connectivity and Response (Ambetter from Buckeye Health Plan (Marketplace)).