Realtime Eligibility High Failure Rate - Medicaid Delaware

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Dec 09, 2025 - 09:20 EST

Monitoring

Medicaid Delaware now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Dec 09, 2025 - 08:18 EST

Investigating

A high failure rate of 28% has been detected for Medicaid Delaware.
Posted Dec 09, 2025 - 02:10 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicaid Delaware).