Realtime Eligibility High Failure Rate - Blue Cross Texas (Medicare Advantage)

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted May 19, 2026 - 23:16 EDT

Monitoring

Blue Cross Texas (Medicare Advantage) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted May 19, 2026 - 22:16 EDT

Investigating

A high failure rate of 40% has been detected for Blue Cross Texas (Medicare Advantage).
Posted May 19, 2026 - 13:32 EDT
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Blue Cross Texas (Medicare Advantage)).