Realtime Eligibility High Failure Rate - United Healthcare

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Feb 04, 2026 - 08:03 EST

Monitoring

United Healthcare now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Feb 04, 2026 - 06:04 EST

Investigating

A high failure rate has been detected for 1 United Healthcare payer(s).

Golden Rule is failing at 100%
Posted Feb 04, 2026 - 06:00 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (United Healthcare).