Realtime Eligibility High Failure Rate - Ambetter from Buckeye Health Plan (Marketplace)

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.

Posted Nov 14, 2025 - 16:44 EST

Monitoring

Ambetter from Buckeye Health Plan (Marketplace) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability

Posted Nov 14, 2025 - 15:42 EST

Investigating

A high failure rate of 14% has been detected for Ambetter from Buckeye Health Plan (Marketplace).

Posted Nov 14, 2025 - 15:36 EST

This incident affected: Realtime Eligibilty Payer Connectivity and Response (Ambetter from Buckeye Health Plan (Marketplace)).