Realtime Eligibility High Failure Rate - BCBS Illinois

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Jan 12, 2026 - 22:10 EST

Monitoring

BCBS Illinois now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Jan 12, 2026 - 21:08 EST

Investigating

A high failure rate of 17% has been detected for BCBS Illinois.
Posted Jan 12, 2026 - 21:02 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Illinois).