Realtime Eligibility High Failure Rate - Medicaid DC

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Nov 14, 2025 - 12:52 EST

Monitoring

Medicaid DC now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Nov 14, 2025 - 11:50 EST

Investigating

A high failure rate of 10% has been detected for Medicaid DC.
Posted Nov 14, 2025 - 11:46 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicaid DC).