Realtime Eligibility High Failure Rate - Medicaid Illinois

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Mar 07, 2026 - 16:20 EST

Monitoring

Medicaid Illinois now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Mar 07, 2026 - 15:18 EST

Investigating

A high failure rate has been detected for 1 Medicaid Illinois payer(s).

Medicaid Illinois is failing at 28.57%
Posted Mar 07, 2026 - 15:00 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Medicaid Illinois).