Realtime Eligibility High Failure Rate - BCBS Tennessee

Incident Report for Realtime Dashboard

Resolved

This incident has been resolved.
Posted Mar 07, 2026 - 17:24 EST

Monitoring

BCBS Tennessee now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Mar 07, 2026 - 16:22 EST

Investigating

A high failure rate of 24% has been detected for BCBS Tennessee.
Posted Mar 07, 2026 - 16:12 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (BCBS Tennessee).