Realtime Eligibility High Failure Rate - Johns Hopkins Healthcare (EHP/Priority Partners)

Incident Report for Realtime Dashboard

Resolved

This issue has been resolved. All associated payers are operating with acceptable limits.
Posted Dec 04, 2025 - 14:50 EST

Monitoring

Johns Hopkins Healthcare (EHP/Priority Partners) now is operating within acceptable limits. Availity continues to closely monitor this connection for stability
Posted Dec 04, 2025 - 13:48 EST

Investigating

A high failure rate of 35% has been detected for Johns Hopkins Healthcare (EHP/Priority Partners).
Posted Dec 04, 2025 - 13:36 EST
This incident affected: Realtime Eligibilty Payer Connectivity and Response (Johns Hopkins Healthcare (EHP/Priority Partners)).